Archives: Docs

Installing Joinchat

Introduction What is Joinchat? It is a free plugin for WordPress that allows you to connect in one click the pages of a website with

Setting up Joinchat

Onboarding Through the wizard you can perform the first basic configuration. Thanks to the step-by-step guide, in just a few seconds you will have Joinchat

Behavior

Introduction The plugin has a series of behaviors depending on the configuration and user interaction. NOTE 1: When interacting with a Call to Action (close

Rich chat

The new rich chat functionality included in Joinchat 6 lets you create more attractive and effective chat windows. In addition to using text formatting like

Triggers

Introduction Joinchat has a feature that will allow you to launch the chat window or open WhatsApp directly from custom elements created by you, we

Translations

Introduction Joinchat is translated into 12 languages (English, Dutch, Swedish, Persian, Portuguese, Galician, Russian and Spanish from various countries) and you can view the status

Integration with analytical tags

It’s important to know how users interact with your site and where they contact most through WhatsApp. Joinchat automatically recognizes if Google Analytics, Google Tag

Installing Joinchat Premium

System Requirements To achieve the best experience with the latest version, you will need: 🚨 This documentation assumes you have already installed WordPress and Joinchat.

Setting up Support Agents

Support Agents Activation To add and configure Agents, go to the WordPress dashboard in the Joinchat> Settings> Premium menu and activate the Support Agents add-on.

Setting up Random Phone

Random phone Activation To add and configure new phone numbers, go to the WordPress dashboard in the Joinchat> Settings> Premium menu and enable (ON) the

Setting up CTA Extras

CTA Extras activation To add and configure the call-to-action window with multimedia and interactive content, go to the WordPress dashboard in the Joinchat > Settings

Setting up OmniChannel

With OmniChannel you can now add more contact channels through various IM and calling applications in addition to WhatsApp. It also includes Telegram, Facebook Messenger,

Setting up Chat Funnels

What is a Chat Funnel? Chat Funnels transforms the way you build chatbots in WordPress. As a powerful conversational marketing tool, it provides you with

Setting up Chat Funnels (+)

What is a Chat Funnel (+)? Chat Funnels (+) expands the possibilities of Chat Funnels by adding “inputs”, fields that visitors can fill out, and

Button for WhatsApp Group

Introduction The following example shows how we can add a button to access a WhatsApp group. With the filter ‘joinchat_omnichannel_apps’ you can add, remove or

How to show Joinchat only in certain countries

Introduction There are times when a company only offers its services or products in a single territory, so it does not make sense to show

Allow other roles to change settings

Introduction By default Joinchat settings is a submenu under “Settings” and can only be edited by users with administrator role. You can change the required capability to

PHP tricks for Joinchat

Introduction Change the look and feel of Joinchat by adding some PHP filters in the theme’s functions.php or by using the plugin Code Snippets Glass

Snippets for WooCommerce

Change the appearance and functionality of Joinchat by adding some PHP filters in the theme’s functions.php or by using the Code Snippets plugin. Product button

Installing Joinchat AI✨