Installing Joinchat
Introduction What is Joinchat? It is a free plugin for WordPress that allows you to connect in one click the pages of a website with
Documentation
Free version
Premium version
Joinchat AI
Chat Funnel
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Setting up Joinchat
Onboarding Through the wizard you can perform the first basic configuration. Thanks to the step-by-step guide, in just a few seconds you will have Joinchat
Behavior
Introduction The plugin has a series of behaviors depending on the configuration and user interaction. NOTE 1: When interacting with a Call to Action (close
Triggers
Introduction Joinchat has a feature that will allow you to launch the chat window or open WhatsApp directly from custom elements created by you, we
Translations
Introduction Joinchat is translated into 10 languages (Dutch, English, Galician, Persian, Portuguese, Russian, and Spanish from various countries) and you can view the status of
Integration with analytical tags
It’s important to know how users interact with your site and where they contact most through WhatsApp. Joinchat automatically recognizes if Google Analytics, Google Tag
Installing Joinchat Premium
System Requirements To achieve the best experience with the latest version, you will need: 🚨 This documentation assumes you have already installed WordPress and Joinchat.
Setting up Support Agents
Support Agents Activation To add and configure Agents, go to the WordPress dashboard in the Joinchat> Settings> Premium menu and activate the Support Agents add-on.
Setting up Random Phone
Random phone Activation To add and configure new phone numbers, go to the WordPress dashboard in the Joinchat> Settings> Premium menu and enable (ON) the
Setting up CTA Extras
CTA Extras activation To add and configure the call-to-action window with multimedia and interactive content, go to the WordPress dashboard in the Joinchat > Settings
Setting up OmniChannel
With OmniChannel you can now add more contact channels through various IM and calling applications in addition to WhatsApp. It also includes Telegram, Facebook Messenger,
Setting up Chat Funnels
What is a Chat Funnel? Chat Funnels transforms the way you build chatbots in WordPress. As a powerful conversational marketing tool, it provides you with
Button for WhatsApp Group
Introduction The following example shows how we can add a button to access a WhatsApp group. With the filter ‘joinchat_omnichannel_apps’ you can add, remove or
How to show Joinchat only in certain countries
Introduction There are times when a company only offers its services or products in a single territory, so it does not make sense to show
Allow other roles to change settings
Introduction By default Joinchat settings is a submenu under “Settings” and can only be edited by users with administrator role. You can change the required capability to
PHP tricks for Joinchat
Introduction Change the look and feel of Joinchat by adding some PHP filters in the theme’s functions.php or by using the plugin Code Snippets Glass
Snippets for WooCommerce
Change the appearance and functionality of Joinchat by adding some PHP filters in the theme’s functions.php or by using the Code Snippets plugin. Product button
Installing Joinchat AI✨
System Requirements To achieve the best experience with the latest version, you will need: 🚨 This documentation assumes you have already installed WordPress and Joinchat.
Setting up AI Assistant
What is an AI Assistant? Joinchat AI✨ is an advanced artificial intelligence service integrated with the popular WordPress plugin, Joinchat. It allows users to create
Managing the AI Assistant
Dashboard Once your AI assistant is up and running, attending to users and customers on your site, you should perform follow-up and refinement tasks. Access
Setting up Chat Funnels (+)
What is a Chat Funnel (+)? Chat Funnels (+) expands the possibilities of Chat Funnels by adding “inputs”, fields that visitors can fill out, and