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- 14-day money back guarantee
- 0 active installations
Start
Designed for small businesses that need help with support, even after hours, answering frequent queries autonomously.
- 1 website
- 2,000 messages/month
- Knowledge base 3M characters
- Live self-training
- Conversations report
- Ticket assistance in 72h
- API Access
Basic
Perfect for businesses that need to streamline their customer service on autopilot 24/7, resolving frequently asked questions and collecting lead data.
- 1 website
- 6,000 messages/month
- Knowledge base 6M characters
- Live self-training
- Conversations report
- Ticket assistance in 48h
- API Access
Pro
Ideal for companies with high customer service demands, it automates up to 80% of support with AI, relieving the burden of emails and calls.
- 1 website
- 20,000 messages/month
- Knowledge base 16M characters
- Live self-training
- Conversations report
- Premium livechat support
- API Access
Enterprise
The most robust and complete solution for organizations with very high demand quotas and extensive and complex knowledge bases.
- 1 website
- 50,000 messages/month
- Unlimited knowledge base
- Live self-training
- Conversations report
- Premium livechat support
- API Access
| Start | Basic | Pro | Enterprise | |
| Number of Websites | 1 | 1 | 1 | 1 |
| Number of AI messages per month | 2,000 | 6,000 | 20,000 | 50,000 |
| Total Knowledge Base Characters | 3M | 6M | 16M | Unlimited |
| Hide “Powered by Joinchat” |  |  | | |
| API | | | | |
| Conversations report | | | | |
| Export conversations to CSV | |  | | |
| Summary of conversation | | | | |
| Lead Capture | | | | |
| Webhooks | | | | |
| WooCommerce integration | | | | |
| Documents in Knowledge Base | | | | |
| Support | Ticket assistance in 72h | Ticket assistance in 48h | Premium Livechat assistance | Premium Livechat assistance |
Personal
You want to funnel your web traffic and optimize your customer support time.
- 1 Site
- ChatFunnel
- Contact Channels
- Support agents
- 72h Ticket support
- Leads Capture
- Webhooks
- Google ADS Conversion
- Partner Program
Personal +
You want to improve conversions, qualify your leads, collect data, and connect it to other tools.
- 1 Site
- ChatFunnel
- Contact Channels
- Support agents
- 48h Ticket support
- Leads Capture
- Webhooks
- Google ADS Conversion
- Partner Program
Freelance
You want to automate and qualify leads in your projects to maximize your clients’ ROI.
- 5 Sites
- ChatFunnel
- Contact Channels
- Support agents
- 24h Ticket support
- Leads Capture
- Webhooks
- Google ADS Conversion
- Partner Program
Agency
You want to capture and segment leads for your clients, integrating them into their CRM and analytics tools.
- 100 Sites
- ChatFunnel
- Contact Channels
- Support agents
- Livechat support
- Leads Capture
- Webhooks
- Google ADS Conversion
- Partner Program
| Personal | Personal+ | Freelance | Agency | |
|---|---|---|---|---|
| Number of Websites | 1 | 1 | 5 | 100 |
| ChatFunnels – Data Collection (Text, Email, Phone, Options) | | | | |
| ChatFunnels – Ads/Marketing GCLID and UTM Capture | | | | |
| ChatFunnels – Actions (Webhook Sending) | | | | |
| ChatFunnels – Personalized Contact (Phone, Initial Message) | | | | |
| Apply to Partners Program | | | | |
| Post-level Personalization | | | | |
| Archive-level Personalization | | | | |
| Dynamic Variables in CTA | | | | |
| Chat Triggers | | | | |
| Multilingual & RTL Support | | | | |
| Display QR Code on Desktop | | | | |
| Analytics Integrations | | | | |
| User Consent Text | | | | |
 Product-level Personalization | | | | |
| Product Dynamic Variables | | | | |
| WhatsApp Purchase Button | | | | |
| Rich Chat Window | | | | |
| Iframe in Chat Window | | | | |
 Video in Chat Window | | | | |
 Video in Chat Window | | | | |
 Widget in Chat Window | | | | |
| Support Agents | | | | |
| Random WhatsApp Numbers | | | | |
| Telegram Channel | | | | |
| Facebook Messenger Channel | | | | |
| SMS Channel | | | | |
| Phone Call Channel | | | | |
| FaceTime Channel | | | | |
| Instagram Channel | | | | |
| LINE Channel | | | | |
| TikTok Channel | | | | |
| Snapchat Channel | | | | |
| Viber Channel | | | | |
| WeChat Channel | | | | |
| KakaoTalk Channel | | | | |
| Support | Ticket assistance in 72h | Ticket assistance in 48h | Ticket assistance in 24h | Premium Livechat Assistance |
Our 100% risk-free money back guarantee
We’re excited for you to try Joinchat. During the next 14 days, if you find it’s not what you need, just contact us! We’ll be happy to give you 100% of your money back. No questions asked.
David
Joinchat Co-Founder
Very easy to setup. In one minute you will have your WhatsApp bubble ready and working!
Pre-purchase Questions
How much does Joinchat cost?
Joinchat is available in two versions: free and PREMIUM. The free version has most of the features you are likely to need for your business. If you want to upgrade to more complex features, such as adding more channels, support agents, rich content in the chat window, etc… you will need to purchase the PREMIUM version.
Joinchat PREMIUM licenses are available for purchase as annual subscriptions. Prices shown are in Euros, excluding taxes that may be added during the purchase process depending on your billing location. For available prices, please see our pricing page.
Will Joinchat stop working if I don't renew my license?
It will never stop working. Your Joinchat PREMIUM plugin and all its settings will continue to work as before. However, remember that without an active subscription you will lose:
- Updates, including new features and compatibility with future versions of WordPress and Joinchat.
- Bug fixes, such as security fixes
- Joinchat PREMIUM support
- Product downloads from your Joinchat account.
What payment methods do you offer?
We accept all major credit and debit cards through the secure Stripe payment platform. Google Pay and Apple Pay will be available for supported devices.
Do I have to renew my license?
Yes. Licenses automatically renew every year to give you continued access to upgrades. You can also opt out of auto-renewal and monitor them manually from your online account.
Are you fiscally registered?
Joinchat is operated by Slurp & Cream SL, a company registered for tax purposes in Spain. Taxes will be calculated at the time of purchase based on your place of residence.
What do I get with my purchase?
Your purchase gives you access to your own store account page on our site. From here you will be able to:
- Download the latest versions of Joinchat PREMIUM.
- View and manage your license activations.
- View and print simplified invoices for all your orders.
- Manage your contact and billing information.
- Manage your credit cards and payment methods.
- Premium Support. Assistance through any of our channels (WhatsApp, Telegram, Messenger… ) including creating support tickets from https://join.chat/ticket
Where can I download my purchase?
Your Joinchat PREMIUM downloads are always available on your account page.
Is Joinchat compatible with any WP Theme or plugin?
We have created Joinchat with WordPress best practices in mind. We’ve designed the plugin to be as efficient and unobtrusive as possible, without getting in the way of your day-to-day life. But, with over 50,000 plugins available in the WordPress directory, and probably at least as many themes available, some conflicts can arise. In the unusual circumstance that such a problem does occur, we will always do our best to try to resolve those conflicts.
Do you offer refunds?
We want you to be happy with your purchase and we strive to make sure you are. But, if for any reason you are not completely satisfied, we offer a 14-day money back guarantee. Please read the exceptions to this guarantee carefully.
Are upgrades free of charge?
Yes, upgrades are free. Whether you use the free version or the PREMIUM version, you can keep your plugin up to date at no additional cost.