Installing Joinchat


What is Joinchat?

It is a free plugin for WordPress that allows you to connect in one click the pages of a website with the WhatsApp profile of the different support agents of the web project.

Why Joinchat?

  • It is very simple and intuitive to use by users and easy to install by support agents (in just 2 minutes) through onboarding (step-by-step start-up guide)
  • It improves the assistance and support by WhatsApp between suppliers and users/customers
  • Increases the conversion rate. Attracts direct attention by impacting in a non-intrusive way


0:00 Joinchat plugin & addons
0:24 Minimal configuration
0:40 Some small settings
1:08 Activate Chat window
1:27 CTA extras
1:46 Visibility tab
1:57 Advanced tab
2:20 WooCommerce Tab
2:51 Configuration levels
3:35 Direct users to sales pages
4:04 Random Phone and Support Agents
5:15 Add more channels

System requirements

To get the best experience with the latest available Joinchat update, we suggest the following:

  • PHP version: 5.6 or higher.
  • Compatible with WordPress version 4.5.0 or higher.
  • Compatible with WooCommerce version 3.0 or higher.
  • Tested up to WordPress version: 6.2

This documentation assumes that you have already installed WordPress on your website.

Installing Joinchat

Thank you for choosing our plugin. This document will guide you through the entire installation process on your WordPress site.

— Option 1. Downloading the ZIP file

  1. Sign up for Joinchat and get the free version here. Confirm your email and you will receive access to documentation and help tips by subscribing to our newsletter.
  2. You can also download the WordPress Joinchat plugin for free in the WordPress community repository from this link.
  3. Go to the WordPress dashboard and click Plugins> Add New. Choose the zip file you just downloaded. Click Install and then click Activate.

— Option 2. From the WordPress control panel

  1. You can install Joinchat WP Plugin, directly from the WordPress control panel.
  2. From the left side menu go to Plugins> Add New. In the search field on the right, type “joinchat”. Search for our plugin in the results and click Install, then Activate.
Installing Joinchat Wordpress Admin


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