In this example you can see how to insert a video in the chat window, so that customers discover how they will receive the product and how they should unpack it.
The code needed to make it possible is very simple, you can copy and paste it:
Hello, discover How to unpack🔩 your new Bike once you receive it at home.
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https://youtu[dot]be/ZTWH4jxI-2c
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⚠️ This CTA is a demo, now you can {LINK https://join.chat/en/addons/joinchat-cta-extras/ insert video and much more with our *Add-on CTA Extras* }