Joinchat is available in two versions: free and PREMIUM. The free version has most of the features you are likely to need for your business. If you want to upgrade to more complex features, such as adding more channels, support agents, rich content in the chat window, etc… you will need to purchase the PREMIUM version.

Joinchat PREMIUM licenses are available for purchase as annual subscriptions. Prices shown are in Euros, excluding taxes that may be added during the purchase process depending on your billing location. For available prices, please see our pricing page.

It will never stop working. Your Joinchat PREMIUM plugin and all its settings will continue to work as before. However, remember that without an active subscription you will lose:

1. Updates, including new features and compatibility with future versions of WordPress and Joinchat.
2. Bug fixes, such as security fixes
3. Joinchat PREMIUM support
4. Product downloads from your Joinchat account.

We accept all major credit and debit cards through the secure Stripe payment platform. Google Pay and Apple Pay will be available for supported devices.

Yes. Licenses automatically renew every year to give you continued access to upgrades. You can also opt out of auto-renewal and monitor them manually from your online account.

Joinchat is operated by Slurp & Cream SL, a company registered for tax purposes in Spain. Taxes will be calculated at the time of purchase based on your place of residence.

Your purchase gives you access to your own store account page on our site. From here you will be able to:

• Download the latest versions of Joinchat PREMIUM.
• View and manage your license activations.
• View and print simplified invoices for all your orders.
• Manage your contact and billing information.
• Manage your credit cards and payment methods.
• Premium Support. Assistance through any of our channels (WhatsApp, Telegram, Messenger… ) including creating support tickets from https://join.chat/ticket 

Your Joinchat PREMIUM downloads are always available on your account page.

We have created Joinchat with WordPress best practices in mind. We’ve designed the plugin to be as efficient and unobtrusive as possible, without getting in the way of your day-to-day life. But, with over 50,000 plugins available in the WordPress directory, and probably at least as many themes available, some conflicts can arise. In the unusual circumstance that such a problem does occur, we will always do our best to try to resolve those conflicts.

We want you to be happy with your purchase and we strive to make sure you are. But, if for any reason you are not completely satisfied, we offer a 14-day money back guarantee. Please read the exceptions to this guarantee carefully.

Yes, upgrades are free. Whether you use the free version or the PREMIUM version, you can keep your plugin up to date at no additional cost.