fbpx
CUSTOMER STORY

RepScan and direct contact with potential customers

With Álex Rodriguez,
 Product Marketing Manager.
0 %
Customer satisfaction
0 %
+ Contacts gained
0 %
Increase in profit
repscan logo B
Company

RepScan is a company dedicated to improving the online reputation of companies, brands and individuals by removing negative content from the Internet.

Headquarters
Barcelona
Industry
LegalTech

Joinchat reviews

Repscan’s technology monitors the Internet, identifying content that negatively affects reputation, analyzing its reputational impact and its probability of elimination. All the eliminations performed by the tool have a legal basis, so we do not falsify reality or harm third parties in the process.

“We are able to serve and respond to 100% of prospects. We managed to pass almost 50% of Qualified Leads to Deals”.

Álex Rodríguez, Product Marketing Manager

The goals

From the moment we started offering service we wanted to have direct contact with potential customers in need of urgency and the best way was to use a direct chat via WhatsApp.

Joinchat´ solution

We use it as a tool for direct contact with potential customers, qualifying in real time and streamlining sales and recruitment processes. In the future, the idea is to use more agents and try to better segment users by region with internationalization.

The impact

It improves qualification processes and gives potential customers the feeling that there are people attending them directly. Currently approximately 70% of people or potential Leads contact us by direct means such as chat or telephone.

Try Joinchat today

You can start with the totally free version, and if you need premium features you have it from only 49€/year

🍪 We use cookies to personalize and enhance your experience on our site. Visit our Privacy Policy to learn more.

BY USING OUR SITE, YOU AGREE TO OUR USE OF COOKIES.