Joinchat reviews
Repscan’s technology monitors the Internet, identifying content that negatively affects reputation, analyzing its reputational impact and its probability of elimination. All the eliminations performed by the tool have a legal basis, so we do not falsify reality or harm third parties in the process.
“We are able to serve and respond to 100% of prospects. We managed to pass almost 50% of Qualified Leads to Deals”.
Álex Rodríguez, Product Marketing Manager
The goals
From the moment we started offering service we wanted to have direct contact with potential customers in need of urgency and the best way was to use a direct chat via WhatsApp.
Joinchat´ solution
We use it as a tool for direct contact with potential customers, qualifying in real time and streamlining sales and recruitment processes. In the future, the idea is to use more agents and try to better segment users by region with internationalization.
The impact
It improves qualification processes and gives potential customers the feeling that there are people attending them directly. Currently approximately 70% of people or potential Leads contact us by direct means such as chat or telephone.