Documentation for CTA Extras Add-on

Content

System requirements

To get the best experience with the latest version of CTA Extras you will need:

  • PHP: 5.3 or higher (7.4 recommended).
  • WordPress: 3.6 or higher (5.7 recommended).
  • Join.chat WP Plugin: 4.1 or higher.

This documentation assumes that you have already installed WordPress and Join.chat WP Plugin.


Installing CTA Extras

Thank you for purchasing our Add-on Pro. This document will guide you through the entire process of installing and activating CTA Extras on your WordPress site.

Note: CTA Extras is a Join.chat WP Plugin extension, so you must have the plugin installed. If you haven’t installed it yet, download it for free from this link.

  1. After purchasing CTA Extras, visit https://my.join.chat
  2. Log in with the details you received in the email after purchase.
  3. Once you have logged in, in the left side menu, go to the Downloads section and download the .zip file to your desktop.
  4. Go to the WordPress control panel and click on Plugins > Add New. Choose the zip file you just downloaded. Click install, then activate.

Configure CTA Extras

With CTA Extras you can create rich content in the chat window, to make calls to action (CTA) much more appealing. You can add video, links or linked images, you can even add animated Iframes or gifs.

  1. To add content, go to the WordPress control panel and click Settings> Join.chat.
  2. In the section Chat window / Call to action click on the text field, to the left will appear Extended syntax, where you can see the different ways to add content.
  3. Click on save changes and check the chat window to see that everything is to your liking.
“Call to Action” field at the general settings for the entire website.
Settings in the CTA Extras addon (Customize “Call to Action” field) at the level page.

Extended syntax

In addition to WhatsApp formatting styles _italic_ *bold* ~strikethrough~ with Join.chat CTA Extras you can enrich your Calls to Action with links, images, videos and more.

Link[title](https://www.example.com)
{LINK https://www.example.com title}
Button{BTN https://www.example.com title}
Image![alt_text](image.jpg width)
{IMG image.jpg width alt_text}
Iframe#[height](https://www.example.com)
{IFRAME https://www.example.com height}
YouTube Videohttps://www.youtube.com/watch?v=videoid
https://youtu.be/videoid
Vimeo Videohttps://vimeo.com/videoid
Code`code`
Horizontal Rule---
List of supported elements, if you are familiar with Markdown you can use its syntax (italic optional fields)

The elements can be combined. For example, for an image with link:
{LINK https://www.example.com {IMG image.jpg alt_text}}

To learn more, visit our examples and tricks page.

Images

On images you can use an image url or an image ID of your Media Library.
💡 Recommendation: if ID is used, the image will be resized to the defined size or width of the message.

You can use FEATURED or THUMB as image url to use the Featured Image of current post or product.

The default style for Join.chat images has rounded edges and a small shadow. But some images have a white or transparent background and can be unsightly. To disable these styles simply add a width less than 330, e.g. {IMG image.jpg 325 alt_text}. It is also useful for using small inline images (such as icons or logos).

Examples. Featured Image with title as alt text in various sizes

![{TITLE}](THUMB)
*Random Phone* asigna de forma automática el perfil de soporte…


![{TITLE}](THUMB 256)
*Random Phone* asigna de forma automática el perfil de soporte…


![{TITLE}](THUMB 30) *Random Phone* asigna de forma automática…

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